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Security and Damage Deposit Policy

A pre-authorization hold of $500 will be placed on the credit card used for the booking up to 48 hours prior to the check-in date. Guests will be required to provide their credit card information via telephone before receiving an access code to the cabin.  Failure to pay damage deposit will result in the cancellation of the reservation and forfeiture of reservation payment. Deposit is refundable provided there is no significant damage to the premises from guest use and that the cabin and surrounding property are left in satisfactory condition. The Woodlots at Croft Lake does not charge a cleaning fee, however, it is expected that the cabin be left in a satisfactory condition at check-out (e.g., belongings removed, garbage/recycling/food waste placed in the appropriate bins, dishwasher loaded). If excessive cleaning is required guests will forfeit part or all of the deposit depending on the condition of the cabin/property and the time and cost involved in resolving the issues. The Woodlots at Croft Lake reserves the right to charge additional fees if damage exceeds the security and damage deposit amount.

Cancellation Policy

Reservations can be cancelled with a 100% refund (minus the processing/booking fee) up to 15 days prior to arrival. Reservations can be cancelled with a 50% refund (minus the processing/booking fee) up to 7 days prior to arrival. Cancellations and refunds are not permitted less than 7 days prior to arrival.

Pet Policy

In order to ensure the comfort and respect of all guests, The Woodlots at Croft Lake is a pet-free property, with the exception of service dogs as defined in the Nova Scotia Service Dog Act. Violation of this policy will result in the forfeiture of the security and damage deposit.

Check-In and Check-Out

Check-in time is 4:00 pm and check-out time is 11:00 am. Failure to adhere to the check-out time may result in an additional late fee set at $200 unless requested in advance.

Identification and Waiver

A valid government photo ID is required prior to check-in. Please submit a copy/photo of your photo ID with your security and damage deposit. The name on the government ID must match the name on the credit card used for the reservation. The person making the reservation must also be present at check-in and for the duration of the stay. A signed liability waiver is also required (See Below). Failure to sign the liability waiver and/or provide proper government ID prior to check-in will result in the cancellation of the reservation and forfeiture of reservation payment.

Release & Waiver of Liability & Indemnity Agreement


The Woodlots at Croft Lake (Orange Door Properties Inc.)

143 Croft Road

Chester Basin, NS

B0J 1K0


IN CONSIDERATION for being permitted to enter the property for vacation rental or any other purpose the Guest, for themselves, other guests, and invitees, acknowledge, agree, and represent that they have or will immediately upon entering, and will continuously thereafter, thoroughly inspect the property for safety. Their continued presence constitutes an acknowledgement that they have inspected the cabin, deck, watercraft, bicycles and entire property/facilities/equipment and finds and accepts such areas as being safe and reasonably suited for their use, and they further agree and warrant that if, at any time, they feel anything to be unsafe, they and all guests will immediately leave the area and advise appropriate persons.


THE GUEST hereby RELEASES, WAIVES, DISCHARGES AND COVENANTS NOT TO SUE The Woodlots at Croft Lake (Orange Door Properties Inc.) personally or as company or corporate representatives, their members, managers, operators, officials, officers, directors, employees, owners and lessees of the premises, all for the purposes herein referred to as "releasees", from all liability to the undersigned, guests, representatives, assigns, heirs and next of kin for any and all loss or damage, and any claim or demand thereof on account of INJURY to the person(s) or property or resulting in DEATH of the guests, whether caused by negligence of the releasees or otherwise while in or upon the area.


THE GUEST hereby AGREES TO INDEMNIFY AND SAVE AND HOLD HARMLESS the Releasees and each of them from any loss, liability, damage, or cost they may occur due to their presence in or upon the area and whether caused by the negligence of the releasees or otherwise.

WARNING: Use of amenities, including but not limited to watercraft, dock, lake, pool, hot tub, fire pit, fireplace and bicycles carry risk that may result in serious injury or death. Unsupervised use by children is prohibited. All persons are strongly advised to wear personal floatation devices when in or around the lake. Guests are to wear Transport Canada approved PFDs at all times while using kayaks/SUP’s/Canoes. Helmets must be worn while riding bicycles. Never use watercraft, dock, lake, pool, hot tub, fire pit, bicycles or fireplace while under the influence of drugs or alcohol. Follow all house rules when using amenities.

THE GUEST certifies that they, guests and invitees, have adequate insurance to cover any injury, illness or damage that may be caused or suffered while in or upon area, or else agrees to bear the costs of such damage or injury. The undersigned further represents that they have no medical conditions which would interfere with use of hot tub, swimming, canoeing, hiking, climbing stairs, biking, etc. or else they assume and bear the costs of all risks that may be created, directly or indirectly, by any such condition and expressly acknowledges such physical activities are dangerous and involve the risk of serious injury and/or death and/or property damage. The undersigned further expressly agrees that the foregoing release, waiver and indemnity agreement is intended to be as broad and inclusive as is permitted by law and that if any provision is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.


THE GUEST hereby AGREES TO THOROUGHLY READ THROUGH THE GUEST INFORMATION GUIDE PRIOR TO CHECK-IN AND ABIDE BY THE RULES AND PROCEDURES CONTAINED WITHIN. If after reading the information contained in this document you still have questions THE GUEST agrees to ask questions or seek clarification on the rules and operating procedures. THE GUEST agrees to not operate equipment (e.g., fireplace, hot tub, etc.) if they do not fully understand operating procedures and instructions or if they feel uncomfortable in doing so.


The Woodlots at Croft Lake (Orange Door Properties Inc.) reserves the right to change these Terms and House Rules at any time, at its sole discretion, without notice. We therefore strongly recommend checking the Terms and House Rules found on our website on a regular basis.


THE GUEST HAS READ, UNDERSTANDS THE RISKS, AND VOLUNTARILY AGREES TO THE RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT, and further agrees that no oral representations, statements, or inducements apart from the foregoing written agreement have been made.


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